Terms of Use

By checking the Terms of Service box, you agree that you have read, understood, and agree to the following Terms and Conditions of Use by Redefining Mom LLC.

The courses on the Redefining Mom® Thinkific site include materials protected by intellectual property laws, including but not limited to written text, logos, photos, videos, music, art, designs and graphics. You may view, download, print, email and use materials from this website for personal, noncommercial purposes only. You may not republish, reproduce, duplicate, copy, display, distribute or otherwise use any material from this website for commercial purposes. Any reproduction or unauthorized use of any materials found on this website shall constitute infringement.

This website provides information only, and does not provide any financial, legal, medical or psychological services or advice. None of the content on this website prevents, cures or treats any mental or medical condition. You are responsible for your own physical, mental and emotional well-being, decisions, choices, actions and results. Redefining Mom LLC disclaims any liability for your reliance on any opinions or advice contained in this website.

Any links to third-party products, services, or sites are subject to separate terms and conditions. Redefining Mom LLC is not responsible for or liable for any content on or actions taken by such third-party company or website. Although Redefining Mom LLC may recommend third-party sites, products or services, it is your responsibility to fully research such third parties before entering into any transaction or relationship with them.

Access may be revoked to any course that a customer does not complete a payment plan or subscription payments on schedule.

All sales are final for ALL courses, subscriptions, and memberships. Refunds (if any) will be noted on the individual sales pages. Please make sure you have read and understand the refund policy for the individual course you are purchasing.

Redefining Mom cannot, and does not, guarantee particular results for any product or service purchased through this site.

Redefining Mom is a registered Trademark.


Redefining Mom LLC agrees to serve as your Coach. Coaching is designed to help you build an actionable plan for your online business. Coaching is an alliance between the coach and the client. Coach cannot, and does not, guarantee particular results.

If Client wishes to extend the Coaching relationship, both Coach and Client must agree in writing to any additional services and payment terms. The terms of this agreement will continue to apply unless any future agreement expressly supersedes it.

Coach Responsibilities:

  • Coach is committed to helping you overcome limiting beliefs and create a new mindset that will empower you to achieve your goals.
  • Coach will ask thoughtful questions designed to increase awareness.
  • Coach will teach you tools that you can use to improve your business plan.
  • During your coaching experience, Coach will provide a supportive and encouraging environment--one in which you can relax and explore your potential.

Client Responsibilities:

  • You agree to be patient and kind with yourself as you learn and apply new ideas and concepts.
  • You understand that coaching works when you do the work and you agree to take ownership for your progress and accomplishments.
  • You agree to show up for yourself not only during your coaching sessions, but also in between coaching sessions (this is where you apply what you learn).
  • You agree that you are completely responsible for your wellbeing and your mental & physical health care – during, after, and between sessions.
  • You agree that you are the expert in your own life and are fully responsible for any choices and decisions you make during your coaching journey.
  • You agree not to hold Coach, or any company Coach is affiliated with, liable for any outcomes resulting directly or indirectly from the choices you make during the coaching process.
  • You acknowledge that you are under the care of a physician and healthy enough to engage in Coaching.

By agreeing to these terms, Client acknowledges that Monica Froese (or Heather Farris) is not a licensed psychologist or health care professional, CPA or lawyer and Coaching is not intended as a substitute for psychological counseling, therapy, professional health care advice, or professional business/legal service.

Session Procedures

A 24-hour cancellation notice is required for all scheduled private coaching calls. Cancellation requests made less than 24 hours prior to your scheduled appointment will result in the forfeit of the coaching session that was reserved for you. If Coach must reschedule the appointment last minute due to an emergency, the missed appointment will be rescheduled and an additional 30-minute coaching session will be added as a courtesy.


Coach agrees to keep all information about the Coach / Client relationship strictly confidential except in very rare circumstances where disclosure is required by law, for example when a court might issue a subpoena for the file or information, or if Client threatens to harm himself or herself, or others. Client acknowledges that Coach / Client communications are not covered by any doctor-patient privilege or other privilege.

Client agrees to keep all information about other group coaching participants strictly confidential except in very rare circumstances where disclosure is required by law, for example when a court might issue a subpoena for the file or information, or if Client threatens to harm himself or herself, or others. Client acknowledges that communications between group members are not covered by any doctor-patient privilege or other privilege.

If Client wishes for Coach to speak to someone outside our interactions, then Client needs to give Coach written permission (original signed letter or e-mail) to do so.


Client may not request a refund for any unused part of the package. All sales are final.

Coach may terminate this Coaching agreement at any time after two weeks written notice. In the event of Coach’s termination, Client will receive a refund for the unused portion of the package. Otherwise, the Coaching will continue for the duration of the contracted period.

Coaching Materials

Client acknowledges that Redefining Mom LLC owns, or has permission to use, all copyrights, trademarks, and other intellectual property rights in any written or online materials, workshops, or videos that may be used during our Coaching. Redefining Mom LLC hereby grants Client permission to use these materials for Client’s own personal use only. Client agrees not to copy, share, sell, or distribute any of these materials to anyone else.

Limitation of Liability. Client agrees that Coach will not be liable to Client or any third party for any damages (including, but not limited to, lost data, lost profits, incidental or consequential damages), that arise from Coach’s performance of services (including, but not limited to, failure to perform in a timely manner).

General Provisions. This Agreement will be governed by the laws of New York State. Client agrees to submit to the jurisdiction and venue of the state and federal courts in or nearest to Buffalo, New York and waives any defense of lack of personal jurisdiction or forum non conveniens. This Agreement may only be modified by agreement of both parties in writing. If any provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement will remain in full force and the invalid or unenforceable provision will be replaced by a valid or enforceable provision. The prevailing party in any dispute between the parties arising out of or related to this agreement, whether resolved by negotiation, mediation, or litigation, shall be entitled to recover its attorney's’ fees and costs from the other party.

This is the entire agreement of the parties, and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.

Access may be revoked to any course/coaching program that a customer does not complete a payment plan or subscription payments on schedule. If the client has utilized portions of their coaching package prior to making that month's payment, Redefining Mom LLC reserves the right to send the client to collections.